Missed the call? Keep the job.
Kismet picks up the calls you cannot, takes the full job details, marks the urgent ones, and has the enquiry waiting the moment you put the tools down.
Account setup is open now. Your Kismet number is activated once the production checks pass.
Active leak under a kitchen sink
Missed call recovered at 7:10am
- Caller
- Dawn Whitfield
- Callback
- Phone, this morning
- Address
- 8 Calder Street
- City
- Manchester
- Postcode
- M1 4AB
No price, arrival time or booking was agreed. You make that call.
Illustrative record. Not a real customer.
Why work goes missing
A plumbing job is usually won by whoever picks up.
Nobody rings one plumber. They ring three and go with the first one who answers.
You are under a sink, not by the phone
Calls land while you are driving, mid-job, or already talking to a customer.
Urgent callers do not wait
Leaks, blockages and no heating get rung through to the next plumber on the list.
Voicemail is more work, later
A message still has to be played back, understood, written down and chased.
How it works
Three steps, and none of them interrupt your day.
You keep working. The enquiry is ready when you are.
- Step 1
A call comes in that you cannot take
Your carrier forwards the unanswered call to your Kismet number instead of dropping it into voicemail.
- Step 2
The job details get taken properly
Name, number, job type, address, city, postcode, a plain summary and how they want to be contacted.
- Step 3
You call back already knowing the job
Open the enquiry, see the urgency, and ring back with the address and the problem already in front of you.
A working day
One Tuesday, from the first leak to the last note.
Six moments from a normal day on the tools. Nothing here needs you to stop what you are doing.
7:10am
An urgent leak is captured
Water is spreading under a kitchen sink. The urgency is unmistakable, and nothing is promised on your behalf.
9:35am
The next call is handled while you work
You stay on the job. The caller, the problem and the callback preference are written down properly.
12:20pm
The full location is ready
Street address, city and postcode stay as separate fields, so you know exactly where you are heading.
2:45pm
Customer photos stay with the enquiry
Pictures arrive attached to the job, adding context without turning an image into a diagnosis.
4:10pm
An unusual job is flagged for you
When the scope is unclear, Kismet says so and leaves the judgement where it belongs — with you.
6:30pm
Every enquiry has a stage
Contacted, quoted and won are organised for tomorrow morning, without dressing an enquiry up as revenue.
By the evening the day's enquiries are in one place, in order, with the urgent ones already obvious.
On the call
Straight questions. No promises made in your name.
An illustrative call, and the enquiry it produces.
- Caller
Hi — there's water leaking under the kitchen sink and it's going across the floor.
- Kismet
I'll take the details for the plumber. I can't confirm a price or a time. What's the street address, city and postcode?
- Caller
8 Calder Street, Manchester, M1 4AB. I'd rather have a call back this morning.
- Kismet
Got it. I've marked the leak as urgent and noted the callback. The plumber will decide what happens next and be in touch.
What lands in your dashboard
- Caller name
- Dawn Whitfield
- Callback number
- 07700 900 118
- Job type
- Leak — under sink
- Urgency
- Emergency
- Address
- 8 Calder Street
- City
- Manchester
- Postcode
- M1 4AB
- Callback preference
- Phone, this morning
Illustrative call and record. Not a real customer.
What you get
Everything needed to turn a missed call into work you can win.
Missed-call recovery
Forwarded calls are answered and turned into a structured enquiry instead of a voicemail you have to decode.
Urgency you can see
Emergency leaks, no heating and same-day requests are labelled, so the important job is obvious at a glance.
The details that matter
Caller, number, job type, summary and callback preference stay together on one record.
A location you can drive to
Street address, city and postcode are kept as separate fields, not mashed into one line of text.
Follow-up that stays organised
Move each enquiry through contacted, quoted and won so nothing sits forgotten at the bottom of a list.
You stay in charge
Kismet never quotes a price, promises a time or books you in. Every decision stays with your business.
Missed-call calculator
Put a number on the calls you never hear about.
Use your own figures. This is a scenario you control, not a forecast or a revenue promise.
Value of those enquiries
£1,440
At the 35% conversion rate you chose, that scenario is about £504 of won work a month.
This measures the calls you enter here. It does not assume every call is suitable, captured or converted — real outcomes depend on the enquiry, your pricing, your availability and the customer.
Getting set up
One profile, one connection, and Kismet handles the rest.
Connect your voice account in two minutes, then Kismet handles the phone side once activation opens.
- 01
Create your account
Add your business details, service area, hours and the call rules Kismet is allowed to work to.
- 02
Connect your voice account
Connect your voice account — two minutes, free credit included. Test your receptionist during the free trial, then keep your voice account funded as you use it.
- 03
Activation checks
Kismet handles the phone setup and completes the readiness checks. You do not need to configure anything else.
- 04
Start reviewing enquiries
Captured calls arrive in your dashboard with urgency, location and the next action already clear.
Pricing
One plan. One price. No setup fee.
£0for 7 days
Add a payment method when you start. Your first £147 subscription payment is due on day 8 unless you cancel through billing before then.
Less than one missed callout.
- Missed-call recovery on your Kismet number
- Structured enquiry capture with urgency
- Separate address, city and postcode fields
- Contacted, quoted and won follow-up stages
- Guided onboarding and voice account connection
- Seven days free, then £147 per month
- Cancel before the first charge from billing
The trial covers the Kismet subscription only. Your business funds its own voice account usage from the start.
After your trial: £147/month
One monthly plan with no setup fee. Cancel before the first charge, or any time afterwards, through your billing page.
Kismet manages the UK phone number and missed-call recovery. Your voice account usage remains separate, visible and under your control.
Where things stand
You can create your account and complete setup today. New phone activation is paused while production checks are completed, and no subscription is taken while activation is unavailable.
Human-first
Kismet does the admin. You do the plumbing.
Kismet takes the call you could not take and writes the job down properly. It does not quote, it does not promise a time, and it does not pretend to be you. Pricing, availability, quality and the customer relationship stay exactly where they are — with your business.
Questions
Straight answers before you start.
Your next missed call does not have to be a lost job.
Set up your account today and be ready the moment activation opens.