Missed the call? Keep the job.
Kismet picks up the calls you cannot, takes the full job details, marks the urgent ones, and has the enquiry waiting the moment you put the tools down.
Staged demonstration call
Hear Kismet take a plumbing call
Hear how Kismet takes the job details whilst you're busy or sleeping, so you can follow up.
Staged recording using two generated voices.
For ten qualified businesses. Your seven-day trial begins after verified activation, not account creation.
Active leak under a kitchen sink
Missed call recovered at 7:10am
- Caller
- Dawn Whitfield
- Callback
- Phone, this morning
- Address
- 8 Calder Street
- City
- Manchester
- Postcode
- M1 4AB
No price, arrival time or booking was agreed. You make that call.
Illustrative record. Not a real customer.
Why work goes missing
A missed call can become someone else's job.
When a customer needs help, they may try another plumber before you can call back.
You are under a sink, not by the phone
Calls land while you are driving, mid-job, or already talking to a customer.
Urgent callers do not wait
Leaks, blockages and no heating get rung through to the next plumber on the list.
Voicemail is more work, later
A message still has to be played back, understood, written down and chased.
How it works
Three steps, and none of them interrupt your day.
You keep working. The enquiry is ready when you are.
- Step 1
A call comes in that you cannot take
Your carrier forwards the unanswered call to your Kismet number instead of dropping it into voicemail.
- Step 2
The job details get taken properly
Kismet asks for the caller's name, number, job, location, requested visit time and callback preference, then organises the details for review.
- Step 3
You call back already knowing the job
Open the enquiry, see the urgency, and ring back with the address and the problem already in front of you.
A working day
One working day. Enquiries ready to follow up.
From the first leak to the last follow-up, the important details stay together while you get on with the job.
- 7:10am
An urgent leak is captured
An early caller has water spreading under the sink. The problem, caller and callback number are waiting for you, marked urgent.
Urgent leak · Caller and callback saved
- 9:35am
The call is handled while you work
You can stay on the job. Kismet answers the missed call and takes down what the next customer needs.
Missed call answered · Your work uninterrupted
- 12:20pm
The location is ready to use
Street address, town and postcode are kept separately on the enquiry. An uncertain address is flagged, never silently guessed.
- Street
- 8 Calder St
- Town
- Manchester
- Postcode
- M1 4AB
- 2:45pm
Ask for a photo when it helps
Use the captured callback details to ask the customer to send photos directly to you. Kismet does not store enquiry photos or diagnose the problem.
Follow up directly for photos · Not stored in Kismet
- 4:10pm
An unusual request stays yours to judge
An unclear job is still captured, with the uncertainty made visible. Kismet does not quote, decline or promise on your behalf.
Needs your judgement · No commitment made
- 6:30pm
The day's follow-up is organised
Enquiries can move through contacted, quoted and won. What is still waiting for you is easy to spot before tomorrow.
Contacted Quoted Won
Illustrative day, not a real customer.
On the call
Straight questions. No promises made in your name.
An illustrative call, and the enquiry it produces.
- Caller
Hi — there's water leaking under the kitchen sink and it's going across the floor.
- Kismet
I'll take the details for the plumber. I can't confirm a price or a time. What's the street address, city and postcode?
- Caller
8 Calder Street, Manchester, M1 4AB. I'd rather have a call back this morning.
- Kismet
Got it. I've marked the leak as urgent and noted the callback. The plumber will decide what happens next and be in touch.
What lands in your dashboard
- Caller name
- Dawn Whitfield
- Callback number
- 07700 900 118
- Job type
- Leak — under sink
- Urgency
- Emergency
- Address
- 8 Calder Street
- City
- Manchester
- Postcode
- M1 4AB
- Requested visit
- This morning, not confirmed
- Callback preference
- Phone, this morning
Illustrative call and record. Not a real customer.
What you get
Everything needed to turn a missed call into work you can win.
Missed-call recovery
Forwarded calls are answered and turned into a structured enquiry instead of a voicemail you have to decode.
Urgency you can see
Emergency leaks, no heating and same-day requests are labelled, so the important job is obvious at a glance.
The details that matter
Caller, number, job type, summary and callback preference stay together on one record.
Location details to review
Street address, city and postcode are kept as separate fields, not mashed into one line of text.
Follow-up that stays organised
Move each enquiry through contacted, quoted and won so nothing sits forgotten at the bottom of a list.
You stay in charge
Kismet never quotes a price, promises a time or books you in. Every decision stays with your business.
Missed-call calculator
Put a number on the calls you never hear about.
Use your own figures. This is a scenario you control, not a forecast or a revenue promise.
Illustrative potential enquiry value
£1,440
At the 35% conversion rate you chose, that scenario is about £504 of potential job value a month if that proportion became paid work.
This measures the calls you enter here. It does not assume every call is suitable, captured or converted — real outcomes depend on the enquiry, your pricing, your availability and the customer.
Getting set up
Set up your business, then connect your missed calls.
Save your business details and call rules. Kismet handles the phone and voice service.
- 01
Create your account
Create your login, then add your business details and service area. Account creation does not reserve a place or activate service.
- 02
Save your call rules
Choose your services, hours and how enquiries should be handled. Kismet manages and pays for the phone and voice service.
- 03
Activation checks
Save your payment method and complete business verification. Kismet sets up the number and checks routing before your trial starts.
- 04
Forward your missed calls
Follow the instructions for your existing carrier once your number is ready. Captured calls then arrive in your dashboard.
Pricing
One plan. One price. No setup fee.
£0for 7 days
Save a payment method during setup. Your seven free days begin when your answering number is active. Your first £111 subscription payment is due on day 8 unless you cancel through billing before then.
- Missed-call recovery on your Kismet number
- Structured enquiry capture with urgency
- Separate address, city and postcode fields
- Contacted, quoted and won follow-up stages
- Guided business setup and activation
- Seven days free, then £111 per month
- Cancel before the first charge from billing
Kismet pays the phone and voice costs.
Included call allowance
20 minutes of answered calls per UK calendar day, with 30 minutes in total during the seven-day trial. Calls last up to five minutes, with up to three calls at once.
A new call needs five minutes of available allowance. Calls in progress and unsettled calls count until their usage is confirmed. When the daily allowance or simultaneous-call limit is reached, new calls are not accepted; the daily allowance resets at midnight UK time. If the trial's total is reached, answering pauses for the rest of the trial. There are no automatic overage charges.
After your trial: £111/month
One monthly plan with no setup fee. Cancel before the first charge, or any time afterwards, through your billing page.
Subscription payable: £111 per month. No separate Kismet setup or automatic usage-overage charge. Your carrier may charge for forwarding calls.
Kismet manages the UK phone number and missed-call recovery. Phone and voice costs are paid by Kismet. There is no separate provider account or credit balance to manage.
Human-first
Kismet does the admin. You do the plumbing.
Kismet takes the call you could not take and writes the job down properly. It does not quote, it does not promise a time, and it does not pretend to be you. Pricing, availability, quality and the customer relationship stay exactly where they are — with your business.
Questions
Straight answers before you start.
Your next missed call does not have to be a lost job.
Set up your account today and keep your missed-call enquiries ready for follow-up.